Spa Policy

Waxing Services

We need at least three (3) weeks of hair growth to ensure the most successful service with the least amount of discomfort. This includes trimming of the hairs, shaving, and tweezing.

Children

Children need to be at least 13 years of age to receive services and accompanied by a parent or guardian. Children are not permitted in the treatment rooms during those services that require clothing to be removed.

Gratuities

These are always at your discretion. Never expected but always appreciated.

Appointment Times

We reserve time just for you to be with your treatment provider; so any appointments beginning ten (10) minutes or more past the originally scheduled time will be rescheduled. Clients more than 15 minutes late without a call will be considered a no show. We request that on your first visit you arrive at least ten (10) minutes prior to your appointment time to fill out any necessary paperwork.

Cancellations

Please be considerate of our estheticians time. We Prefer at least 24 hours notice to reschedule an appointment however, we do understand that life happens, so If you are running late or unable to make your appointment please give us a call. Clients with no shows on file may be required to prepay a nonrefundable deposit to book their next appointment.

Gift Cards

All gift cards have a one (1) year expiration date on promotional values. If you loose your gift card, please contact us immediately. We also happily mail gift cards to you or your loved ones out of town.

Cell Phones

We want to provide an environment for which our clients may relax. Please turn off or silence your cell phones upon arrival.